Terms & Conditions
Please read these terms carefully. By using our services, you agree to be bound by these terms.
If you need a legally verified version for a specific jurisdiction, please consult a lawyer.
Introduction
By using our website and the services of ديفنيت, you agree to be bound by these terms and conditions. Please read them carefully before using our services.
Definitions
Customer
Any person purchasing or using our services.
We/Us/Our
ديفنيت and our authorized representatives.
User Account
Account Management: Accounts are managed via Supabase Auth. You are responsible for keeping your credentials confidential. Emails may be sent via SMTP/PHPMailer or SendGrid for account-related communications.
Orders and Payment
Cash on Delivery (At the moment)
We currently accept Cash on Delivery (COD) as our primary payment method. This means you pay for your order when it arrives at your doorstep, ensuring maximum security and convenience.
Security Guarantee
No credit card data is stored on our servers. We use secure, industry-standard practices to protect your payment information and personal data.
Shipping and Delivery
We use third-party couriers for shipping. Tracking information may be provided when available. All delivery dates are estimates and may vary based on location and courier performance.
Returns, Refunds, and Cancellations
Return Policy
- • Partial returns allowed for eligible items in original condition
- • Lost shipments investigated; refund or reshipment when confirmed
- • Return shipping: customer pays unless due to our error
- • Cancellations before shipping; after shipping treated as return
Refund Timeline
All refunds are processed within 7-14 days of receiving returned items.
Faulty Items
Contact us within 48 hours with supporting photos for faulty items.
COD Refunds
Available via store credit, or cash on pickup.
Intellectual Property
All content, trademarks, and intellectual property on this website belong to ديفنيت or our licensors. You may not use, reproduce, or distribute our content without written permission.
Privacy
Please see our Privacy Policy for detailed information about how we collect, use, and protect your data. We do not store credit card data. Cookies are used for session management, language preferences, and analytics.
Liability and Disclaimers
Our services are provided "as is". We disclaim all indirect or consequential liability to the fullest extent permitted by law. We are not responsible for any damages arising from the use of our services.
Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to natural disasters, government actions, or other force majeure events.
Governing Law
These terms are governed by the laws of your jurisdiction and applicable international laws. Any disputes will be resolved in accordance with the applicable legal framework.
Changes
We may modify these terms at any time. Changes will take effect upon posting on our website. Your continued use of our services constitutes acceptance of the updated terms.
Contact
Questions About Our Terms?
We're here to help! Contact us with any questions about these terms and conditions.
Email: info@difenit.com
Phone: +201557000839