Support & Contact
How to reach the DiFenit team.
There is no public phone number on the site. After you create an account, the DiFenit team reviews it and contacts you to install and activate the app.
Install and activation
You create an account on the site and confirm your email. The installer is not downloaded here. The team sends it after review, and the first month starts on the day of activation. There is no free period.
Devices
The app runs on Windows. Each new computer needs approval before it works on your account. The phone is view only, and only for people whose phone access is turned on.
Subscription and payment
There is no payment on the site. You pay the monthly fee by Vodafone Cash, InstaPay, bank transfer, or cash, then send a payment notice from the app. The DiFenit team records the payment. The notice alone does not unlock the account.
POS
DiFenit POS is not available yet, and there is no install or support for it. The available app is DiFenit Accounts.
If you already have an account, the business, subscription, users, and devices appear on your account page. Changes to the books are made in the desktop app.